# Contact LiveIn.city

Source: https://livein.city/contact

One address for everything: [hey@livein.city](mailto:hey@livein.city). Write in English or Thai, whichever you prefer.

## What to write about

Including these details saves a round of back-and-forth:

- **A missing concert or festival:** send a link to the ticket or event page.
- **A wrong time, price, venue or lineup:** send the link to the LiveIn.city page, the correct details, and where they come from (the ticketing page or the organizer's announcement).
- **Organizers and venues:** to get your events listed or their details updated, send the event links or the page where you announce your shows.
- **Removal or privacy requests:** say which page and what you'd like removed. The [Privacy Policy](https://livein.city/privacy-policy) explains what data the site keeps.
- **Press and partnerships:** a few lines on who you are and what you have in mind.

LiveIn.city doesn't sell tickets. For orders, refunds or problems getting in, contact the platform you bought from — each concert page links to it.

## Security issues

Found a security problem? Please email the same address rather than posting it publicly. The contact details are also in [security.txt](https://livein.city/.well-known/security.txt).

## Social media

Upcoming shows are also posted on [X](https://x.com/LiveInCityApp), [Instagram](https://instagram.com/liveincityapp) and [Facebook](https://facebook.com/LiveInCityApp). Messages there can get missed, so email is the surest way to reach us.

## Who answers

LiveIn.city is run by one person in Bangkok, not a support team. Every message gets read, and replies usually come within a few days.

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Every LiveIn.city page linked above is also available as markdown: add `.md` to its URL.